Connected Advanced Communication Skills Training

Nationally accredited 1 & 2 day workshops

For professionals who have challenging conversations during their work, with patients, families or colleagues.

  • Experiential learning
  • Didactic overview of issues of communication
  • Sessions structured around participants’ needs
  • Uses role play to practice key skills

Previous courses have covered areas such as seeking informed consent, breaking bad news, dealing with collusion, managing emotions, handling conflict and communicating with colleagues.

1 day course: introduction, demonstration of skills, whole group participation

2 day course: more immersive experience, individual role play based on situations participants find challenging

One of the most beneficial and interesting courses I have ever done. I gained knowledge that is vital to enabling us as health professionals to provide the best care and experience for our patients and families. It taught me a lot about myself, I gained valuable skills and knowledge that I can put in to practice both in work and at home and it was an enjoyable experience… I feel every health professional would benefit from such a fantastic experience”.

Catherine Walker Clinical Nurse Specialist Pain and Sedation Service

1 day courses £160
Alder Hey Children’s Hospital: 15/05/2019, 16/05/201911/07/201912/07/2019, 14/11/2019, 15/11/2019

2 day courses £320
Alder Hey Children’s Hospital:  No current dates

To register click on your preferred date or contact Lynda.Brook@alderhey.nhs.uk