Education Framework: Play Professionals Universal

UNIVERSAL– All Play professionals infrequently involved in the delivery of palliative care.




Ability to communicate effectively with CYP  and their families

Awareness of appropriate time and place for complex conversations

Awareness of communication difficulties due to language or sensory, physical or mental impairment. Seek an interpreter or special aids as required.

Ability to listen to and acknowledge concerns and respect the wishes of the CYP and their families.

Awareness of limitations of knowledge and how to refer to an appropriate member of the care team when necessary.

Ability to document important conversations and communicate key information to colleagues

Communication skills within training.

Foundation level communication skills training, e.g. Sage and Thyme.

Record/documentation skills training.

Bespoke communication training available from local network.

Opening the spiritual gate.


Ability to recognise a change in condition, or new symptoms.

Ability to document and communicate changes to relevant staff.

Awareness of benefits and burdens of observation and interventions.

Awareness of ethnic, cultural and religious groups and respect for their traditions.

Ability to assess development to support effective palliative care

Assessment and diagnosis skills within Play professional training.

Locality palliative skills workshops



Awareness of individual plan of care and support for the child and family.

Awareness of Advance Care Planning (ACP)

Ability to work with other agencies including health, education and social services.

Ability to develop therapeutic relationships with children and  families

Ability to assess and communicate CYP and families emotional/psychological and developmental needs with professional leading on care plan.

Care planning skills within Play professional training

Awareness training for Advance Care Planning.



Ability to implement plan of care and communication of variance.

Ability to signpost families and carers to appropriate advice and support

Awareness of basic theories of bereavement

Ability to deliver, evaluate and record care relevant to practise area.

Ability to seek specialist support in any delivery of care beyond their competence

Care delivery skills within Play professional  training.

Opening the Spiritual Gate.

Locality workshops